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JC Penney

Contact Lens Specialist
Please note that we are continuing to process contact lens orders as quickly as possible, but due to the current COVID-19 situation, it is possible you may experience a delay in receiving your contact lens order. Thank you for your patience, and thank you for choosing us.

Customer Care

Customer care specialists are available:

Monday - Friday 8:30am - 5:00pm ET
Saturday & Sunday 10:00am - 6:30pm ET

Online Contact Lens Orders

1-877-527-5367
customercare@jcpenneyoptical.com

All Eyeglasses Inquiries

1-866-435-7111
help@eyewearcare.com

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Contact

JC Penney Optical
  • Customer care specialists are available:

    Monday - Friday
    8:30am - 5:00pm ET

    Online Contact Lens Orders

    1-877-527-5367
    customercare@jcpenneyoptical.com

    All Eyeglasses Inquiries

    1-866-435-7111
    help@eyewearcare.com

Online contact lens sales are prohibited in Arkansas, Hawaii, Vermont, and Rhode Island.